Service Provider Joining Requirements

Official Licensing:

The service provider (clinic, groomer, trainer, or store) must hold all necessary licenses and permits required by the relevant authorities.

Experience and Quality:

Providers must have at least one year of experience in offering pet-related services and maintain high standards of hygiene, care, and professionalism.

Commitment to Appointments:

Providers must adhere to scheduled appointments and deliver services punctually and professionally.

Kind Treatment of Animals:

Animals must be treated gently and respectfully, with no use of force or harmful practices.

Transparent Pricing:

Clear pricing must be provided for all services with no hidden fees or unauthorized additional charges.

Service Guarantee:

Providers must be willing to compensate or rectify any serious mistakes made during service delivery (according to the platform’s policy).

Profile and Information Updates:

Providers must regularly update their service listings, availability, and pricing through their dedicated dashboard.

Compliance with Platform Policies:

Providers must agree to and comply with the platform’s general terms, conditions, and cancellation/refund policies.